T&Cs, Delivery + Returns

Terms + Conditions

As all of our items are made to order please allow a maximum of 3 weeks from point of order to point of dispatch. We endeavour to process all orders as soon as possible but please be aware in our busier times items can take up to 3 weeks to make. Once dispatched please allow an additional 3 days for delivery. You will be notified by email when your item is ready for dispatch.

If you require your items sooner please contact us and we will do our best to accommodate your requirements.

Please note that as all items are handmade they are unique and so may differ slightly to the product images shown.

Delivery + Returns

We do hope you are happy with your Stitch & Pin item. If however this is not the case we are happy to accept returns providing you contact us within 7 days of receiving your item. Refunds will only be issued if items are returned in their original state and packaging. Postage is non refundable.

Items made to bespoke requests are non refundable.

Small items are dispatched via Royal Mail, and our larger items are dispatched via courier. We do try to get your items to you as quickly as possible but please allow a maximum of 3 days for delivery.

Delivery costs are a fixed charge of £6.99.

We apologise but we cannot currently accept orders from outside of the UK.